Service Catalog

Categories (13)

Account Management & User Access

Services Related to Accounts and Requesting Access
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Administrative and Business

Systems and resources that support business and administrative functions.
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Communication and Collaboration

Services Related to Email, Google Workspace and Web Services
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Computer and Printing Support

Services Related to Computer, Device and Printing Support
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Information Security

Services Related to Security
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Software and Applications

Services Related to Software and Applications
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Web Conferencing and Telephones

Services Related to Web/Video Conferencing, Phones and Voicemail
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Infrastructure, Network and Connectivity

Services Related to Wi-Fi and Network
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IT Professional Services

Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, IT communication and documentation, IT service delivery and support, portfolio and project management.
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Teaching, Learning and Classroom Technology

Services providing instructional technology and resources directly supporting teaching and learning. Includes learning management systems, instructional technology and design
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Employment (HR & IT Only)

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IT Procurement and Lifecycle

Purchasing consultation, hardware procurement, and technology recycling.
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Marketing and Communications

The Marketing and Communications Department serves as a resource for the entire MassArt community. It is responsible for advancing and protecting the college's reputation. The office:

*sets the strategic direction for the college's integrated marketing program;
*advises other units on effective marketing and communication tactics;
*coordinates all media relations on behalf of the college;
*oversees development and maintenance of web content;
*provides editorial oversight for college publications;*
*establishes and maintains editorial and design standards; and,
*facilitates college-wide communication with faculty, students, and staff.
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