Services A-Z (120)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access to Employee Email, Drive or Computer files

Technology / Account Management & User Access

Account Login or Password Assistance

Technology / Account Management & User Access

ADA Compliant Access Issue

Facilities / Locksmith

Adobe Creative Cloud

Technology / Software and Applications

Appliances

Residence Life Facilities

Audio Visual Services

Technology / Teaching, Learning and Classroom Technology

B

Blinds or Shades

Facilities / Carpentry

Blinds/Shades Replacement

Facilities / General Maintenance

C

Carpet Cleaning

Facilities / Custodial Services

Classroom Technology

Technology / Teaching, Learning and Classroom Technology

Cleaning/ Removal of Trash

Facilities / Grounds

Code Request/Code Removal

Facilities / Locksmith

Colleague

Technology / Administrative and Business

Commonwealth VPN Service

Technology / Account Management & User Access

Computer Hardware Support

Technology / Computer and Printing Support

Computer Request

Technology / Computer and Printing Support

Confluence-Wiki

Technology / Software and Applications

Consultation wth Technology

Technology / IT Professional Services

Cooling

Facilities / Heating & Cooling

Custodial Services

Residence Life Facilities

Cybersecurity

Technology / Information Security

Cybersecurity Awareness and Training

Technology / Information Security

D

Data Center Services

Technology / Infrastructure, Network and Connectivity

Data Integration

Technology / Administrative and Business

Dispose (Surplus) College Owned Hardware

Technology / IT Procurement and Lifecycle

Door/Window Repair

Facilities / Carpentry

E

Electrical

Residence Life Facilities

Elevators Issues

Facilities / Environmental Health and Safety

Email

Technology / Communication and Collaboration

Emergency Work Order

Residence Life Facilities

Employee Departure

Technology / Employment (HR & IT Only)

Employee Onboarding

Technology / Employment (HR & IT Only)

Event Support & AV Equipment Request

Technology / Teaching, Learning and Classroom Technology

Exterior Lighting

Facilities / Electrical

Extermination/Pest Control

Residence Life Facilities

F

Fire Safety and Alarms

Facilities / Environmental Health and Safety

Floor Clearning

Facilities / Custodial Services

Floor Repair

Facilities / Carpentry

Furniture

Residence Life Facilities

Furniture Assembly/Repair

Facilities / Carpentry

Furniture Moves

Facilities / General Maintenance

G

General Canvas (LMS) Support

Technology / Teaching, Learning and Classroom Technology / Learning Management System (LMS) Canvas

General Carpentry

Facilities / Carpentry

General Cleaning

Facilities / Custodial Services

General Painitng

Facilities / Painting

General Technology Support

Technology / IT Professional Services

Google Voice

Technology / Telephones and Voicemail

Google Workspace

Technology / Communication and Collaboration

Guest or Vendor Account Access

Technology / Account Management & User Access

H

Hazardous Waste

Facilities / Environmental Health and Safety

Heating

Facilities / Heating & Cooling

I

IT Software Contract

Technology / IT Procurement and Lifecycle

K

Key Request

Facilities / Locksmith

Keys & Locks

Residence Life Facilities

L

Light Bulb

Facilities / Electrical

Linkedin Learning

Technology / Software and Applications

Lost, Missing or Stolen Equipment

Technology / Information Security

M

Maintainer Request

Facilities / Event Support

Maintenance

Residence Life Facilities

Masonry

Facilities / Grounds

MassArt Connect

Marketing and Communications

Microsoft Office

Technology / Software and Applications

Miscellaneous Electrical

Facilities / Electrical

Monitoring and Alert Management

Technology / Infrastructure, Network and Connectivity

N

NetID

Technology / Account Management & User Access

NetID Extension

Technology / Employment (HR & IT Only)

Network Security

Technology / Information Security

Network Security

Technology / Infrastructure, Network and Connectivity

New Employee Tech Set Up

Technology / Computer and Printing Support

O

OneLogin (MFA)

Technology / Information Security

Other Cleaning

Facilities / Custodial Services

Other Environmental Health & Safety

Facilities / Environmental Health and Safety

P

Pest Control

Facilities / Environmental Health and Safety

Physical Security Systems

Technology / Infrastructure, Network and Connectivity

Plumbing

Residence Life Facilities

Plumbing Issue

Facilities / Plumbing

Plumbing Request

Facilities / Plumbing

Position Management

Technology / Employment (HR & IT Only)

Power Outage

Facilities / Electrical

Printer Incident

Technology / Computer and Printing Support

Printing- PaperCut

Technology / Computer and Printing Support

Purchase Software

Technology / IT Procurement and Lifecycle

R

Raise or Lower bed

Residence Life Facilities

Relocate, Move or pick-up hardware

Technology / Computer and Printing Support

Remote Desktop

Technology / Infrastructure, Network and Connectivity

Report a MassArt Compromised Account

Technology / Information Security

Report a Virus/Malware

Technology / Information Security

Report an issue w/HVAC

Facilities / Heating & Cooling

Report Fall or Injury

Facilities / Environmental Health and Safety

Report Issue with Lock

Facilities / Locksmith

Report Phishing/Spam

Technology / Information Security

Reporting and Data Services

Technology / Administrative and Business

Request Canvas Account

Technology / Teaching, Learning and Classroom Technology / Learning Management System (LMS) Canvas

Request Course Import

Technology / Teaching, Learning and Classroom Technology / Learning Management System (LMS) Canvas

S

Security Certificate (SSL)

Technology / Infrastructure, Network and Connectivity

Server and Storage Management

Technology / Infrastructure, Network and Connectivity

Service Account

Technology / Account Management & User Access

Set-up Request

Facilities / Event Support

Shared Drive

Technology / Infrastructure, Network and Connectivity

Shared Drive Access

Technology / Account Management & User Access

Signage

Facilities / Painting

Slippery Condition (Winter)

Facilities / Grounds

Software Purchase

Technology / Software and Applications

Software Support

Technology / Software and Applications

T

TeamDynamix

Technology / IT Professional Services

TeamDynamix New Request

Technology / IT Professional Services

Technology Purchase Request

Technology / IT Procurement and Lifecycle

Telephone

Technology / Telephones and Voicemail

Temperature Adjustment

Residence Life Facilities

Toilet Issue

Facilities / Plumbing

Trades Request

Facilities / Event Support

V

Voicemail Support

Technology / Telephones and Voicemail

VPN (Virtual Private Network) Access

Technology / Account Management & User Access

W

Water Fountain/ Filling Station

Facilities / Plumbing

Web Services

Technology / Communication and Collaboration

Web Updates for MassArt.edu

Marketing and Communications

WebCheckout

Technology / Teaching, Learning and Classroom Technology

Wired Network (LAN)

Technology / Infrastructure, Network and Connectivity

Wireless Network (Wifi)

Technology / Infrastructure, Network and Connectivity

Z

Zoom

Technology / Software and Applications