Services A-Z (109)

A

Access to Employee Email, Drive or Computer files

Account Login or Password Assistance

ADA Compliant Access Issue

Adobe Creative Cloud

Audio Visual Services

B

Blinds or Shades

Blinds/Shades Replacement

C

Carpet Cleaning

Classroom Technology

Cleaning/ Removal of Trash

Code Request/Code Removal

Colleague

Commonwealth Information Systems

Computer Hardware Support

Computer Request

Confluence-Wiki

Consultation wth Technology

Cooling

Cybersecurity

Cybersecurity Awareness and Training

D

Data Center Services

Data Integration

Dispose (Surplus) College Owned Hardware

Door/Window Repair

E

Elevators Issues

Email

Employee Departure

Employee Onboarding

Endpoint Management

Event Support & AV Equipment Request

Exterior Lighting

F

Fire Safety and Alarms

Floor Clearning

Floor Repair

Furniture Assembly/Repair

Furniture Moves

G

General Carpentry

General Cleaning

General Painitng

General Technology Support

Google Voice

Google Workspace

Guest or Vendor Account Access

H

Hazardous Waste

Heating

I

IT Software Contract

K

Key Request

L

Learning Management System (Moodle)

Light Bulb

Linkedin Learning

Lost or Stolen Equipment

M

Maintainer Request

Masonry

MassArt Connect

Microsoft Office

Miscellaneous Electrical

Monitoring and Alert Management

N

NetID

NetID Extension

Network Security

Network Security

New Employee Tech Set Up

O

OneLogin (MFA)

Other Cleaning

Other Environmental Health & Safety

P

Pest Control

Physical Security Systems

Plumbing Issue

Plumbing Request

Position Management

Power Outage

Printer Incident

Printing- PaperCut

Purchase Software

Q

Qualtrics

R

Relocate, Move or pick-up hardware

Remote Desktop

Report a MassArt Compromised Account

Report a Virus/Malware

Report an issue w/HVAC

Report Fall or Injury

Report Issue with Lock

Report Phishing/Spam

Reporting and Data Services

S

Security Certificate (SSL)

Server and Storage Management

Service Account

Set-up Request

Shared Drive

Shared Drive Access

Signage

Slippery Condition (Winter)

Software Purchase

Software Support

T

TeamDynamix

TeamDynamix New Request

Technology Purchase Request

Telephone

Toilet Issue

Trades Request

V

Voicemail Support

VPN Access

W

Water Fountain/ Filling Station

Web Services

Web Updates for MassArt.edu

WebCheckout

Wired Network (LAN)

Wireless Network (Wifi)

Z

Zoom