Popular Services
General work order requests for items that do not have another category.
PaperCut s the printing service used by the MassArt community.
Please open a ticket here if appliances provided by the college need repair. Note the appliance and it's issue in the ticket.
Request repair of damaged or broken residence hall or room furniture.
Request assistance with campus plumbing including water and pipe issues, leaks, clogs, etc.
MassArt's Technology Department manages the replacement and upgrade process for all laptops and desktop computers owned by the college.
MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).
Repairs to electrical objects such as outlets, switches, lights, and breakers.
Request replacement key, issues with your common area or dorm room lock.
Linkedin Learning is online service which provides online training content, usually in the form of video courses taught by industry experts in software, creative, and business skills
After scheduled maintenance staff hours, emergency maintenance requests can be reported to the Security Desk, located in the lobby area on the first floor. The Security Desk is staffed 24 hours a day. The Safety Officer will contact the on-call maintenance employee, who will respond as quickly as possible.
You can adjust the termperature at your thermostat. If you are experiencing issues with the temperature that you cannot control with your thermostat, please put in a ticket.
Please put in a ticket for additional trash removal or cleaning of common area spaces.
This article describes the Commonwealth VPN service and how to request access to it.
This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.
This service provides adminsitrative and technical support for public safety systems.