Popular Services

PaperCut s the printing service used by the MassArt community.


Remove for disposal, or relocate items


Includes: wood repair, wall repair, cubicle issues, etc.


Request assitance with issues related to campus/building cooling systems


Prnting and scanning is supported by the technology department. This service does not include papercut (software used to print) issues or requests.


Request access or removal of access for an individual


Requests for new key


Canvas is the official Learning Management System (LMS) used by MassArt to manage course content, facilitate communication between instructors and students, and support academic success


This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.


MassArt's Technology Department manages the replacement and upgrade process for all laptops and desktop computers owned by the college.


This service may be used by new full time MassArt Faculty members to request a new computer from the Technology department.


Any electrical issues not identified in other services.


Requests involving the painting or re-painting of campus locations


All other cleaning requests


Request the cleaning of an office, classroom or other space on campus


MassArt's virtual private network (“VPN”) provides a method for users to gain access to the private on-campus network when they are off-campus.


Hardware that is no longer needed or functional may be formally removed from campus inventory and properly disposed.


Request for event set-ups, OT maintainers, etc.


Request the cleaning of an office or event space carpet


Multi-factor authentication (MFA), is an extra layer of security for your online accounts. It adds an additional step to the login process, making it much harder for hackers to gain access to your information even if they steal your password. At MassArt, we are using OneLogin as our MFA provider.


The hub for campus engagement, resources, updates and news.