Popular Services

Includes: wood repair, wall repair, cubicle issues, etc.

Remove for disposal, or relocate items

MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).

Request access or removal of access for an individual

The Tower Print Lab (the Lab) provides a wide range of print services to support departmental and campus needs, delivering fast turnaround times and high-quality results.

PaperCut is MassArt’s campus printing system, used to securely manage and release print jobs for faculty, staff, and students.

This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.

Request assitance with issues related to campus/building cooling systems

Request the cleaning of an office, classroom or other space on campus

Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more.

Request the services to remove insects, rodents or other "pests"

MassArt's virtual private network (“VPN”) provides a method for users to gain access to the private on-campus network when they are off-campus.

Requests for new key

General work order requests for items that do not have another category.

Any electrical issues not identified in other services.

Report an issue with a lock, door and or issue involving access

To report or request an issue with a window be resolved.

Provides student printing support for Vinyl Decals, Kiss Cut Stickers, and Mounted Jobs, ensuring accurate production and quality result

This service may be used by new full time MassArt Faculty members to request a new computer from the Technology department.

After scheduled maintenance staff hours, emergency maintenance requests can be reported to the Security Desk, located in the lobby area on the first floor. The Security Desk is staffed 24 hours a day. The Safety Officer will contact the on-call maintenance employee, who will respond as quickly as possible.

A non-person account is an account that is used by a system or application rather than by a person

MassArt's Technology Department manages the replacement and upgrade process for all laptops and desktop computers owned by the college.

Canvas is the official Learning Management System (LMS) used by MassArt to manage course content, facilitate communication between instructors and students, and support academic success