Popular Services

PaperCut is MassArt’s campus printing system, used to securely manage and release print jobs for faculty, staff, and students.


The Tower Print Lab (the Lab) provides a wide range of print services to support departmental and campus needs, delivering fast turnaround times and high-quality results.


Canvas is the official Learning Management System (LMS) used by MassArt to manage course content, facilitate communication between instructors and students, and support academic success


Remove for disposal, or relocate items


Request access or removal of access for an individual


Provides student printing support for Vinyl Decals, Kiss Cut Stickers, and Mounted Jobs, ensuring accurate production and quality result


Request a loaner laptop, peripherals, or an upgrade here.


Request repair of damaged or broken residence hall or room furniture.


General work order requests for items that do not have another category.


This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.


All other cleaning requests


Requests involving the painting or re-painting of campus locations


The Technology Department supports campus printing and scanning devices. Issues related to PaperCut printing software are handled separately and are not part of this service.


Software support on MassArt owned devices.


MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).


Requests for new key


This service includes wireless network includes both access and logging onto eduroam as well as the MassArt network.


Report an issue with a lock, door and or issue involving access


Requests may include Google Shared Drives or network file shares and can include creating a new shared drive, modifying access or permissions, or making changes to an existing shared drive


Request the cleaning of an floor in a classroom, hallway, or other space on campus


Support for MassArt Google Workspace email, including Gmail accounts, configuration, access, delivery, and troubleshooting.


Your MassArt NetID is your primary account credentials used to access university systems.