Popular Services

PaperCut s the printing service used by the MassArt community.


Request the services to remove insects, rodents or other "pests"


Requests involving the painting or re-painting of campus locations


All other cleaning requests


The hub for campus engagement, resources, updates and news.


Activate Student TimesheetX during Break Periods


Request access or removal of access for an individual


Includes: wood repair, wall repair, cubicle issues, etc.


Request the cleaning of an office, classroom or other space on campus


Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more.


MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).


Request plumbing repairs such as leaks.


Prnting and scanning is supported by the technology department. This service does not include papercut (software used to print) issues or requests.


Request assistance with campus plumbing including water and pipe issues, leaks, clogs, etc.


Your MassArt NetID is your primary account credentials used to access university systems.


Report an issue with a lock, door and or issue involving access


This service may be used by new full time MassArt Faculty members to request a new computer from the Technology department.


Request assistance with issues related to campus/building heating systems


Inquiries regarding benefits and open enrollment.


Report an issue with facility toilets, include building, floor, and location.


Report any noise and or odd issue with a rooms HVAC unit


Request for event set-ups, OT maintainers, etc.


Please open a ticket here if appliances provided by the college need repair. Note the appliance and it's issue in the ticket.


This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.