Popular Services

PaperCut is MassArt’s campus printing system, used to securely manage and release print jobs for faculty, staff, and students.


The Tower Print Lab (the Lab) provides a wide range of print services to support departmental and campus needs, delivering fast turnaround times and high-quality results.


Request assitance with issues related to campus/building cooling systems


Any electrical issues not identified in other services.


MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).


Request access or removal of access for an individual


Request the cleaning of an office, classroom or other space on campus


Includes: wood repair, wall repair, cubicle issues, etc.


Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more.


Your MassArt NetID is your primary account credentials used to access university systems.


Provides student printing support for Vinyl Decals, Kiss Cut Stickers, and Mounted Jobs, ensuring accurate production and quality result


MassArt's virtual private network (“VPN”) provides a method for users to gain access to the private on-campus network when they are off-campus.


General work order requests for items that do not have another category.


All other cleaning requests


Requests for new key


Request assistance with campus plumbing including water and pipe issues, leaks, clogs, etc.


MassArt.edu is an external facing website and the college's main marketing platform. Content is managed by the Office Marketing and Communications and published in alignment with the College's branding and strategic objectives.


Remove for disposal, or relocate items


Remove employee access to the MassArt network and software programs.


This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.