Popular Services

PaperCut s the printing service used by the MassArt community.


Request repair of damaged or broken residence hall or room furniture.


Requests for new key


Canvas is the official Learning Management System (LMS) used by MassArt to manage course content, facilitate communication between instructors and students, and support academic success


Remove for disposal, or relocate items


Request plumbing repairs such as leaks.


This service may be used by new full time MassArt Faculty members to request a new computer from the Technology department.


Request access or removal of access for an individual


Request assitance with issues related to campus/building cooling systems


Request the cleaning of an office, classroom or other space on campus


Requests involving the painting or re-painting of campus locations


General work order requests for items that do not have another category.


Please open a ticket here if appliances provided by the college need repair. Note the appliance and it's issue in the ticket.


MassArt's Technology Department manages the replacement and upgrade process for all laptops and desktop computers owned by the college.


This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.


Report an issue with a lock, door and or issue involving access


Request the cleaning of an floor in a classroom, hallway, or other space on campus


Request assistance with campus plumbing including water and pipe issues, leaks, clogs, etc.


Microsoft Office is an office suite of desktop applications (Word, Excel, and Powerpoint) for Microsoft Windows and macOS operating systems.


Prnting and scanning is supported by the technology department. This service does not include papercut (software used to print) issues or requests.


Evaluate if a piece of furniture can be repaired, and or assembly.


Staff and administrators who are not granted automatic access to Canvas or individuals (primarily, staff and administrators) who are not granted automatic access to a Canvas account.


All other cleaning requests