Popular Services

PaperCut s the printing service used by the MassArt community.


Requests involving the painting or re-painting of campus locations


Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more.


MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).


Your MassArt NetID is your primary account credentials used to access university systems.


Request assistance with campus plumbing including water and pipe issues, leaks, clogs, etc.


This service will begin the onboarding workflow which will create the necessary tickets/requests for completion.


Requests for new key


Includes: wood repair, wall repair, cubicle issues, etc.


Request for event set-ups, OT maintainers, etc.


Microsoft Office is an office suite of desktop applications (Word, Excel, and Powerpoint) for Microsoft Windows and macOS operating systems.


MassArt.edu is an external facing website and the college's main marketing platform. Content is managed by the Office Marketing and Communications and published in alignment with the College's branding and strategic objectives.


Remove for disposal, or relocate items


All other cleaning requests


The hub for campus engagement, resources, updates and news.


Repairs to electrical objects such as outlets, switches, lights, and breakers.


MassArt's Technology Department manages the replacement and upgrade process for all laptops and desktop computers owned by the college.


Use this service when ordering new or replacement hardware.


Request a maintainer for an event


This service includes wireless network includes both access and logging onto eduroam as well as the MassArt network.


Report an issue with a lock, door and or issue involving access


Report an issue with a water fountain and or a bottle filler, leaks, not operating, or filter needs to be changed.


Request assistance with issues related to campus/building heating systems


This service may be used by new full time MassArt Faculty members to request a new computer from the Technology department.