Technology

The Technology department is a customer service organization which provides a range of technology services to the MassArt community. Our mission is to promote and support technology services which meet the creative, academic and administrative needs of all members of the community.

Categories (12)

Account Management & User Access

Services Related to Accounts and Requesting Access
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Administrative and Business

Systems and resources that support business and administrative functions.
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Communication and Collaboration

Services Related to Email, Google Workspace and Web Services
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Computer and Printing Support

Services Related to Computer, Device and Printing Support
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Information Security

Services Related to Security
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Software and Applications

Services Related to Software and Applications
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Web Conferencing and Telephones

Services Related to Web/Video Conferencing, Phones and Voicemail
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Infrastructure, Network and Connectivity

Services Related to Wi-Fi and Network
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Teaching, Learning and Classroom Technology

Services providing instructional technology and resources directly supporting teaching and learning. Includes learning management systems, instructional technology and design
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IT Professional Services

Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, IT communication and documentation, IT service delivery and support, portfolio and project management.
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IT Procurement and Lifecycle

Purchasing consultation, hardware procurement, and technology recycling.
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Employment (HR & IT Only)

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