My Recently Visited Services

Report an elevator making noise and or any other functional issues


Inquiries regarding benefits and open enrollment.


Request toner, ink, or paper for MassArt printers and copiers to ensure devices remain stocked and operational.


Provides student printing support for Vinyl Decals, Kiss Cut Stickers, and Mounted Jobs, ensuring accurate production and quality result


To report or request an issue with a window be resolved.


PaperCut is MassArt’s campus printing system, used to securely manage and release print jobs for faculty, staff, and students.


Audio Visual Services provides support for MassArt’s audiovisual technology, including AV equipment, systems, connectivity, and troubleshooting in classrooms, meeting spaces, and other campus locations.


Report any noise and or odd issue with a rooms HVAC unit


Connects MassArt systems, applications, and external services to securely exchange data and support automated processes.


Google Voice is a cloud-based voice over IP (VoIP) phone service that is available as part of Google Workspace


Multi-factor authentication (MFA), is an extra layer of security for your online accounts. It adds an additional step to the login process, making it much harder for hackers to gain access to your information even if they steal your password. At MassArt, we are using Microsoft Entra ID as our MFA providers.


Request plumbing repairs such as leaks.


This request will create a ticket to extend the End Date of a benefited, contract, or temp employee who already has a NetID, but who's contact has been extended. This ticket will be used to track/update the existing End Date to the new End Date so that access to systems is not lost.


Zoom is a cloud-based, remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.


Request assistance with campus plumbing including water and pipe issues, leaks, clogs, etc.


Use this service when ordering new or replacement hardware outside of the Technology Department.


Request a special project for plumbing


Request replacement key, issues with your common area or dorm room lock.


Report an issue with a water fountain and or a bottle filler, leaks, not operating, or filter needs to be changed.


Report a power outage to the Facilties Department