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Request replacement key, issues with your common area or dorm room lock.

Zoom is a cloud-based, remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

This article describes the Commonwealth VPN service and how to request access to it.

Request access or removal of access for an individual

Capture the necessary technology updates in order to create and/or modify a staff, graduate, student, or temp position with available technology, services and software.

Google Workspace (formerly known as Google G Suite or Google Apps) is a suite of cloud computing, productivity and collaboration tools available to students, faculty, and staff.

Report a slippery condition due to weather

General work order requests for items that do not have another category.

Includes: wood repair, wall repair, cubicle issues, etc.

Any electrical issues not identified in other services.

Use this service for consultation for a Technology review.  This includes all contracts or service agreements that involve IT resources and relates to accessibility and data security.

Evaluate if a piece of furniture can be repaired, and or assembly.

MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).

Report an issue or request connections to the hard wired network of MassArt.

Management of monitoring, notification and alerting technologies relating to servers and storage infrastructure

Use this service when ordering new or replacement hardware.

Request the cleaning of an office or event space carpet