My Recently Visited Services

PaperCut is MassArt’s campus printing system, used to securely manage and release print jobs for faculty, staff, and students.

Zoom is a cloud-based, remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Report problems with pests.

You can adjust the termperature at your thermostat. If you are experiencing issues with the temperature that you cannot control with your thermostat, please put in a ticket.
Please ensure your enter your residence hall and room number.

In coordination with facilities and other departments as needed, the Technology department will disassemble and reassemble equipment.

Staff and administrators who are not granted automatic access to Canvas or individuals (primarily, staff and administrators) who are not granted automatic access to a Canvas account.

MassArt's administrative and student information system. It is sometimes referred to as the Enterprise Resource Planning (ERP) system or application, or the Student Information System (SIS).

Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more.

Multi-factor authentication (MFA), is an extra layer of security for your online accounts. It adds an additional step to the login process, making it much harder for hackers to gain access to your information even if they steal your password. At MassArt, we are using OneLogin and Microsoft Entra ID as our MFA providers.

Report an issue with facility toilets, include building, floor, and location.

Install or hang blinds in our possession. This service is ONLY for replacements

General work order requests for items that do not have another category.

Requests involving the painting or re-painting of campus locations

Off-boarding, employee separation

Report a light bulb that is out, include building, floor and location and or room number.

This service includes wireless network includes both access and logging onto eduroam as well as the MassArt network.

Canvas is the official Learning Management System (LMS) used by MassArt to manage course content, facilitate communication between instructors and students, and support academic success

Remove for disposal, or relocate items

Request replacement key, issues with your common area or dorm room lock.

Google Voice is a cloud-based voice over IP (VoIP) phone service that is available as part of Google Workspace

The Tower Print Lab (the Lab) provides a wide range of print services to support departmental and campus needs, delivering fast turnaround times and high-quality results.

Request repair of damaged or broken residence hall or room furniture.