Lost, Missing or Stolen Equipment

Service Description:

This service provides assistance to faculty, and staff in the event of a lost or stolen college-owned computer. The IT Department will offer guidance on reporting the incident, securing data, and recovering or replacing the device.

1. Incident Reporting & Tracking

2. Data Security & Protection

   • Remote lock and/or wipe (if applicable)

   • Assistance with changing passwords for college accounts

   • Review of potential data breaches and mitigation steps

3. Device Recovery Assistance

   • Collaboration with campus security and local law enforcement

   • Assistance in tracking lost or stolen college-owned devices (if tracking is enabled)

4. Replacement Support

Who can use it?

faculty and staff for college owned devices

Additional Information: