General Questions (FAQ)
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Where can I find past bills/statements
To request a copy of your past statements to be mailed to your current address, contact the Business Office at bursar@massart.edu.
When can I expect a new bill? When are payments due?
BFA Candidates, Graduate & Certificate programs- Fall semester bills are available in July, and are due the first week of August. Spring semester bills are available Mid-November, and are due Mid-December.
How can I find out the amount due on my account?
Log in to your self service account. You may contact the Business Office at 617.879.7900 with specific inquiries about charges.
How can I pay my student bill?
For instructions on how to make payments, see Student Billing.
Does MassArt charge for online payments?
If you make a payment using a credit/debit card, you will be charged a non-refundable processing fee on the total amount paid. There is NO fee for electronic check payments.
Is there any verification proving that my payment went through electronically
Your payment will reflect on self-service immediately.
What happens if my payment is returned unpaid by my bank?
If a payment is returned by the bank, a $30 returned check fee will be charged. Multiple returned payments result in MassArt requiring future payments by money order or bank check.
Do I have to enroll for MassArt's health plan or can I waive it?
Please visit our Insurance page for more information.
I have an outside scholarship not listed on the bill. What do I do?
A copy of the scholarship letter should be given to Student Financial Assistance. They will apply the scholarship to your Pending Aid.