Upon your first visit and successful authentication to the https://password.massart.edu site, you will be prompted to provide a number of security questions and answers which will be used in the future to further secure your access to the site.
Here is an overview of the different options available to non-admin users, once enrolled.
Manage Account
These options allow you to change your NetID password.
Forgot Password
If you have already enrolled, you can securely reset your forgotten password by answering your private security questions.
Change Password
If you know your current password, but you cannot change it due to dial-up, VPN, or other access restrictions, you can change it here.
To change your password, you will need to enter your current password and a new password.
Account Information
This options allow you to view information about your account, including status and expiration, password age and expiration, as well as last logon information.
Enrollment
This option allows you to modify your security questions and answers.
Should you have any questions regarding the Self-Service Password Reset Tool, or issues accessing it via web browser, please reach out to Tech Central by calling 617-879-7888, visiting the Team Dynamix Service Hub and entering a ticket, or by stopping by in person at Tower room 312 between the print lab and the 3rd floor entry to the Design and Media Center.