Protravel is the campus-wide travel services provider for Massachusetts College of Art and Design. Protravel is available to MassArt travelers 24/7 via an online portal and a dedicated phone number. This program is made available via a collaboration between MassArt and The Boston Consortium. It includes savings and other opportunities that MassArt would not be able to obtain on our own.
Features of the Travel Program include:
- Easy Online Booking. Booking MassArt related travel online is quick, easy. Travelers can book flights, trains, and hotels directly online through the Concur online booking tool. Booking online also saves money, as there is a reduced agent fee.
- Protravel agents Available by Phone. To book MassArt travel via an agent, please call Protravel directly at 646-839-3923. Booking with a phone agent is recommended for group travel and trips that include complex itineraries.
- Protravel Agents Available by Email. You can email massart@protravelinc.com for help with booking or travel related questions.
- After Hours/ Emergency Support. While traveling, you can call Protravel's Emergency Service Number: 800-648-6104 at any time. 24/7 service is offered for true emergency-related issues for purchased itineraries. This includes missed connections, weather, or maintenance issues. Don't wait on hold with the airlines, let the Protravel agent stewards assist
The use of the Concur online tool requires that employees be set up with a user name and password to access the site. if you plan to use the MassArt Concur online site, please send an email to Purchasing@massart.edu to request an online account be set up for you. Protravel supports Concur for all technical and navigational assistance.
The benefits of this travel program are also extended to employees for personal travel. (Please note that Enterprise Rent-A-Car vehicle insurance, which is included with business rental base rates, is not included with personal rentals.)