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Title/Subject
A short description to explain the nature of a ticket.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
If you are having login issues, please include the URL of the webpage you were trying to access.
If you are seeing error messages, please take a screenshot and attach here.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
What is your affiliation with the college?
What is your affiliation with the college?
Applicant/Incoming Student
Alumni
Employee
Parent
Current Student
Emeriti
Other
Have you participated in Courses, Workshops, Artward Bound, Youth Programs, Certificate Programs?
Have you participated in Courses, Workshops, Artward Bound, Youth Programs, Certificate Programs?
yes
no
not sure
What are you trying to do?
What are you trying to do?
Log Into Self Service
Log Into Applicant Portal
Pay Tuition / Housing Deposit
View Financial Aid Package
Log Into MassArt Email Account
Submit Immunizations
Enroll / Waive Health Insurance
Pay Tuition Bill
Log Into Moodle
Log into TeamDynamix
Log into Lab Computer
Log into OneLogin (MFA)
Other
Have you been able to log into this application before?
Have you been able to log into this application before?
yes
no
If you are logging Into Self Service for the first fime- Check your SPAM folder for emails from 'DoNotReply@massart.edu' for your username and password.
Have you checked your spam folder for 'Donotreply@massart.edu' emails (2)
Have you checked your spam folder for 'Donotreply@massart.edu' emails (2)
yes
no
N/A
What is your MassArtID / Student ID / Colleague ID #(0123456)
Your MassID is also known as your Colleague ID or your Student ID. It is 7 digits probably starting with a 0, (for example: 01234567).
Please provide NetID (if you have one)
*For help logging into the Applicant portal (where you uploaded portfolio and read decision letters) contact Admissions at admissions@massart.edu
*For help submitting immunization, contact Immunizations Team at immunizations@massart.edu
*For help with Health Insurance, contact the Business Office at bursar@massart.edu
Attachment
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Please provide a personal email address you have access to. This is the email address we will use to communicate with you on this ticket.
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code