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The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.

If you are having login issues, please include the URL of the webpage you were trying to access.

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What is your affiliation with the college?
What is your affiliation with the college?
Have you participated in Courses, Workshops, Artward Bound, Youth Programs, Certificate Programs?
Have you participated in Courses, Workshops, Artward Bound, Youth Programs, Certificate Programs?
What are you trying to do?
What are you trying to do?
Have you been able to log into this application before?
Have you been able to log into this application before?

If you are logging Into Self Service for the first fime- Check your SPAM folder for emails from 'DoNotReply@massart.edu' for your username and password.

Have you checked your spam folder for 'Donotreply@massart.edu' emails (2)
Have you checked your spam folder for 'Donotreply@massart.edu' emails (2)
Your MassID is also known as your Colleague ID or your Student ID. It is 7 digits probably starting with a 0, (for example: 01234567).

*For help logging into the Applicant portal (where you uploaded portfolio and read decision letters) contact Admissions at admissions@massart.edu

*For help submitting immunization, contact Immunizations Team at immunizations@massart.edu

*For help with Health Insurance, contact the Business Office at bursar@massart.edu

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