Account expiration information
Graduating students will have 90 days from the graduation date to retrieve data from their accounts.
Most Spring 2024 graduates were officially “graduated” on June 10, 2024, and they will continue to have access to their Google Workspace accounts until September 8th, 2024.
NOTE: The official graduation date can vary depending on program requirements, but this guidance is applicable to most students.
Access your account and assess the data
We encourage all users to review data stored in the their Adobe Creative Cloud accounts, delete files that are no longer needed, and backup or migrate files they wish to save. Users may consider downloading their data directly to the personal computer’s hard drive, to an external storage device, or migrating the files to a personal Adobe Creative Cloud account.
Backup and migration options
Users will need to consider which option is the best solution for their particular needs and should be advised that costs will vary depending on the amount of storage needed. Some users may find that a combination of the options below, or others not listed here, may be the best option.
External Storage devices
Consider downloading Adobe CC files to your computer’s hard drive, or to an external storage device with sufficient capacity to store an archive of all user's Adobe Creative Cloud data. Prices for external storage devices vary, but users can expect to pay between $50-$200 for drives ranging in size from 500gb-4tb. Below are some links to storage devices:
Online storage options are also an option for users who wish to continue storing data in the cloud. These articles can provide more information about online storage vendors, options, and pricing:
Generally speaking, external storage devices are cheaper over time, as online storage and backup services are subscription-based.
Migrating your files and other data to a Personal Adobe Creative Cloud
Adobe has published several articles which may be useful for migrating files, libraries, or other assets from a variety of Adobe Creative Cloud applications.
Manually downloading your files
- Open the Adobe Creative Cloud application on your computer on on the web:
-or-![Click to View Full Image Uploaded Image (Thumbnail)](https://servicehub.massart.edu/TDPortal/Images/Viewer?fileName=461b30b1-951c-46ae-94ee-848b9f7f6fec-thumb.jpg&beidInt=49)
Log into Adobe on the web at https://www.adobe.com/ using your MassArt NetID/email and password.
- In the upper left corner of the window, click on the Files icon, and then click the Your Files icon
![Click to View Full Image Uploaded Image (Thumbnail)](https://servicehub.massart.edu/TDPortal/Images/Viewer?fileName=a4f8de62-5b13-4b25-8941-ef61a562be09-thumb.jpg&beidInt=49)
![Click to View Full Image Uploaded Image (Thumbnail)](https://servicehub.massart.edu/TDPortal/Images/Viewer?fileName=23d03074-afab-4620-be7e-0d8331edc8c0-thumb.jpg&beidInt=49)
- Right click (Windows OS) or control-click (macOS) on the file you want to download, and choose Download from the drop-down menu that appears.
![Click to View Full Image Uploaded Image (Thumbnail)](https://servicehub.massart.edu/TDPortal/Images/Viewer?fileName=3d7909fa-ca35-41f3-96eb-518bbd1b8027-thumb.jpg&beidInt=49)
- You will be prompted to where you would like to save your file.