Account expiration information

Graduating students will have 90 days from the graduation date to retrieve data from their accounts.

Most Spring 2024 graduates were officially “graduated” on June 10, 2024, and they will continue to have access to their Google Workspace accounts until September 8th, 2024. 

NOTE: The official graduation date can vary depending on program requirements, but this guidance is applicable to most students.

Access your account and assess the data

We encourage all users to review data stored in the their Adobe Creative Cloud accounts, delete files that are no longer needed, and backup or migrate files they wish to save. Users may consider downloading their data directly to the personal computer’s hard drive, to an external storage device, or migrating the files to a personal Adobe Creative Cloud account.

Backup and migration options

Users will need to consider which option is the best solution for their particular needs and should be advised that costs will vary depending on the amount of storage needed. Some users may find that a combination of the options below, or others not listed here, may be the best option. 

External Storage devices

Consider downloading Adobe CC files to your computer’s hard drive, or to an external storage device with sufficient capacity to store an archive of all user's Adobe Creative Cloud data. Prices for external storage devices vary, but users can expect to pay between $50-$200 for drives ranging in size from 500gb-4tb. Below are some links to storage devices:

• BH Photo’s top-rated hard drives 

• PCMag The Best External Hard Drives for 2024

• Tom’s Guide The best external hard drives in 2024

Online storage options are also an option for users who wish to continue storing data in the cloud. These articles can provide more information about online storage vendors, options, and pricing: 

• PC Magazine The Best Cloud Storage and File-Sharing Services for 2024

• CNET World Backup Day 2024: Best Cloud Storage Software Options

• Techradar The best cloud storage of 2024

Generally speaking, external storage devices are cheaper over time, as online storage and backup services are subscription-based.

Migrating your files and other data to a Personal Adobe Creative Cloud

Adobe has published several articles which may be useful for migrating files, libraries, or other assets from a variety of Adobe Creative Cloud applications. 

• Student File Transfer
  • To access this tool, you need to log out of Adobe CC, or use a different browser which is not logged into Adobe CC, before accessing this tool.  
• Transfer files across accounts or profiles

Manually downloading your files

1. Open the Adobe Creative Cloud application on your computer on on the web:
   
   -or-
   Log into Adobe on the web at https://www.adobe.com/ using your MassArt NetID/email and password.
2. In the upper left corner of the window, click on the Files icon, and then click the Your Files icon
3. Right click (Windows OS) or control-click (macOS) on the file you want to download, and choose Download from the drop-down menu that appears.
   
4. You will be prompted to where you would like to save your file.