Mitel Phones and Voicemail

YOUR NEW NUMBER

Your new 4 digit extension is located on the bottom left hand column of your phone.
This is also your new direct inward dial (DID) number. Your new number is:
617 879-xxxx OR
617 879-7000 ext. xxxx OR
617 232-1555 ext. xxxx

What is my phone number?  Call 804-222-1111 to find out!

SET UP VOICEMAIL (FIRST TIME TO INITIALIZE MAILBOX)

Be sure to follow the voicemail tutorial to the end in order for initialization to be complete.
From your phone: Press voicemail key; dial your default passcode 1873; follow the prompts to change your passcode and to record your name and greeting.
From off-campus: Dial 617 879-7005, enter * plus your extension number * ; enter your default passcode 1873; follow the prompts to change your passcode and to record your name and greeting.

CHECKING YOUR VOICEMAIL (AFTER YOU HAVE INITIALIZED MAILBOX)

From your phone: Press voicemail key; enter your passcode.
From another phone on campus: Dial 7005, enter * plus your extension number; enter your passcode.
From off-campus: Dial 617 879-7005, enter * plus your extension number *; enter your passcode.

PLAYING MESSAGES

Press 7 to play; press 5 to keep; press 3 to discard; press 2 to reply.

TO PLACE A CALL

To make calls outside of the college: Dial 91 for an outside line; dial the number.

SECOND CALL KEY WITH YOUR EXTENSION

Your 2nd call key allows you to receive or make another call.
"Autohold" first caller by pressing 2nd call key.
HOLD: Press orange HOLD key; to retrieve a call, press the flashing line key.

TRANSFER A CALL

Model 4150: see TRANSFER in display, touch the screen on the word TRANSFER; dial the extension to transfer call to, hang up; or announce the transfer, then hang up.
Model 4025: Press the TRANS/CONF key, dial the extension to transfer call to, hang up; or announce the transfer, then hang up.

Model 5340, 5330 and 5320e: press the Trans/Conf button then dial the extension you want to transfer to, once you have dialed the number hang up the phone

Forward Calls

Model 5320e: press the FwdAll button then enter the extension number you want calls transferred to.

Model 5330: press the FwdAll button then enter the extension number you want calls transferred to.

Model 5340: press the Foward button then press the Outgoing or Outside and then dial the extension number for the number you want calls transferred to.

cancel Forward Calls

Model 5330: lift the handset 

Model 5340: Press the Fwd OFF button
 

More Option (this will give more option like changes a greeting, passcode, or name)

1) Enter voicemail box.

2) Press 'u' or the '8' key