How to "forget" a WiFi network on your device

In some cases, Technology staff may ask you to "forget" a connection to a MassArt WiFi network as a troubleshooting step when you are having issues connecting to one of our WiFi network SSIDs. Instructions below are provided for specific devices and/or operating systems:

  1. macOS or iOS: https://support.apple.com/en-us/HT208941
    1. For macOS desktop and laptop computers, iOS (iPhone, iPad etc.) devices.
  2. Windows: https://answers.microsoft.com/en-us/windows/forum/all/easy-guide-how-to-forget-a-wireless-network-in/bf3080d3-d83d-411f-8ed0-ff1657654f97
    1. For Windows desktop and laptop computers.
  3. Android: https://www.androidcentral.com/android-101-how-forget-wifi-network
    1. For Android devices (cell phones, tablets, etc.)
  4. Chromebook: https://support.google.com/chromebook/answer/1056578?hl=en
    1. Scroll down to the Forget a network section.

For other devices, contact the manufacturer or service provider for support.

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