Supported Browsers & Devices
For the best experience, it's recommended that you access your course using a supported web browser. You can verify that your web browser is up to date by using the browser checker tool at the following website: What are the browser and computer requirements for Instructure products?
Canvas Student App
If you need to access Canvas while using a mobile device, the Canvas app will provide a more user-friendly experience than a mobile web browser. The Canvas app does not support all Canvas features. For a list of currently supported features, technical requirements, and information on where to download the app, see What is the Canvas app?.
Technical Support
Note: If a Canvas-related issue is preventing you from fully participating in one or more of your classes, please notify your instructor in addition to using the support services available on this page.
Learn More About Canvas
Answers to common questions are available in the Canvas Basics Guide and Canvas Student Guide.
MassArt also offers a variety of support services to help you use Canvas and move past any technical blockers that may be preventing you from fully participating in your classes. To access those services, visit the Help link on your Canvas account's Global (main) navigation menu. Visit these links to learn more: How do I get help with Canvas | How do I get help with the Canvas app on my Android device? | How do I get help with the Canvas app on my iOS device?.
Create a Support Ticket
For further help with an issue you're experiencing, open a support ticket by using the 'Report...Issue' buttons at this page: General Canvas (LMS) Support.
Canvas Accessibility Standards
Ensuring an accessible and pleasant experience for all users, regardless of disability, is a key element of Canvas software. Detailed information on the system's accessibility features is available here: What are the Canvas accessibility standards?
Looking for information on accessibility services offered through MassArt? Visit this link: Student Accessibility Services.