How to create a new ticket template

How to create a new ticket template

1. Click the (Gear) icon in the top right corner secondary header bar
2. Click New Ticket Template option in the menu
   
3. Choose the template visibility (just me, Only these Groups, Everyone)
4. Choose the correct Form you are building the template for.
5. Fill out the required fields, and any additional information that will make the template useful.
6. Click the Save button.