TeamDynamix Training

TeamDynamix (TDX) is MassArt's Service Management System. Links to training from TDX can be found here.

How to use TeamDynamix 

TeamDynamix has set up a comprehensive but generic training for TDX Users and can be found at the following link: 

https://learn.teamdynamix.com/TDClient/129/ITPortal/KB/ArticleDet?ID=632

All training in includes videos and is comprised of :

• 5 article for Finding and Organizing Your Work
• 9 articles for Using the Ticketing Application
• 3 articles for Using the Client Portal
• 4 articles for Reporting